A few words from families

Salisbury Heights SA May 2013

“Thank you for your help and support during this most difficult time of my whole life. I’m glad mum had the foresight to invest in such a program like yours, it had certainly helped us from the financial perspective. I have found your individual support and understanding amazing. I don’t know how to thank you enough.”

Vincent QLD May 2013

“Tell all the staff a huge thank you from all the family for providing cover for my mum, for being so kind, courteous, helpful and getting everything done so quickly and it is such a huge relief for my family. I cannot thank you enough to all of you.”

Brewarrina NSW April 2013

“Our family cannot thank you enough, right from the pits of our hearts, for your kind words, help and consideration and kindness shown and are just so very grateful that we have the money to pay for this unexpected expense.”

Aubigny QLD March 2013

“I am just so relieved that there is cover for him and that you are able to help with the unexpected expense.”

Tamworth NSW March 2013

“I am now going to join my wife as she has no cover and I now realise how important having cover is. I cannot thank you enough for all the help that you have given me and my family during this difficult time.”

Humpty Doo NT May 2013

“Oh yeah, you are the ones from Coolangatta so I will go ahead and do the funeral now knowing that you are paying.”

Moree NSW February 2013

“I am just so grateful for the help that you are giving me at the moment as I am not sure how my family would have paid for my mum’s funeral. You are a lifesaver.”

Gayndah QLD February 2013

“It is a massive relief for me and the family.”

Taperoo SA March 2013

“Thank you for all the help you have given the family.”

Yarrabah QLD March 2013

“Darling child, thank you very much.”

Taree NSW October 2011

“Our empathy is greatly appreciated, we are thankful for the patience and understanding you have shown to our family, especially with the changes they requested and we appreciate all you have done. We hope not to have to deal with you soon, because of a death, but will be glad to speak with you knowing that you are there to answer any questions”

Dajarra Qld November 2011

“So relieved as we are a large family and will be able to organise nice clothes for them and not worry about the transport costs.”

Bundaberg QLD July 2012

“I thank you from the bottom of my heart for all you have done for me, it has just been so much easier with your help. Thank you for the patience you have shown to our family and I don’t know what we would have done without your mob and wish you well for the future.”

Coonamble NSW September 2012

“ACBF membership is such a good thing to have and I will have to get my family in with you.”

Palm Beach Qld October 2012

“Thank you for all your help with the claim, you made it so much easier for the family.”

Meningie SA January 2011

“My dad told me years ago to be in a funeral fund and I always knew, unlike car insurance, I will use the funeral cover eventually and we are so pleased that we don’t have the burden of finding the funds to pay for the funeral.”

Port Augusta SA April 2011

“I just want to say how grateful I am that my sister had cover. It relieved a lot of stress for the family. The funeral was beautiful, just what we wanted. When things settle down, I will call and join myself as I have seen how beneficial it is.”

Nambucca Heads NSW August 2011

“Everything went really well. I will send you on Order of Service book for you to look at. I know how much my brother loved his family to make sure there was funeral cover so the family didn’t have to come up with the money.”

Purfleet NSW October 2011

“You have been really good, just wanted to thank you for all your help.”

Ludmilla NT March 2012

“I am going to write a letter to your manager to say how helpful you have been and so has every one else in your office and you now have a fan club in Arnhem Land. My sincere thanks for all the help you and your staff have given me and my family.”

Innisfail Qld May 2012

“Thank you for ringing back, it is such a relief for my family and especially my mother as it takes the pressure off to find the money.”

Minto NSW July 2012

“Thank you so much for all you have done, it is such a relief for us.”

Mount Lofty Qld January 2012

“I am so grateful to know you will contact the Funeral Director on my behalf to organise the paperwork you require so there is one less thing I need to worry about.”

Cowra NSW November 2012

“Thank you very much for everything you have done. Could you please call me back after Christmas as I have one more brother I want to join up.”

Cunnamulla Qld November 2012

“It is so wonderful there is plenty to pay for the funeral. My mother wants you to know how much she appreciates it all.”

Crestwood Qld June 2012

“I am going to recommend you to everybody as you have been fantastic and everything was so easy for us, thank you very much for all you have done.”